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  • Office and Office Employees

3.2.7 Office and Office Employees

 

Pleasant working conditions are just as important for your office staff as they are for your production employees. A properly designed office promotes efficiency and boosts morale. These are the people that talk to your customers; you want to keep them happy. At least 48 square feet of floor space should be allocated for each person working in the office.


Many shops provide a dedicated office for insurance adjustors who visit their shop. Locate sales / adjustor's offices as close to the inspection / estimating area as possible.

 

Again, don't overlook the customer waiting area: it should be comfortable, attractive and clean. Items to consider:

 

1. Storage for books, files, paper and other office supplies.

2. Customer restrooms.

3. Employee lunchrooms doing dual-duty as space for employee conferences, training and meetings.

4. Furniture / fixtures for employees.

5. Comfortable, attractive, clean customer waiting area.

 

Don't forget your customers or your insurance adjustors when planning for office space.

 

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